Privacy Policy
Last Updated: November 15, 2023
At Zabaci Dumaju, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name and contact details (email address, phone number, mailing address)
- Demographic information (age, gender, occupation)
- Financial information necessary for processing payments
- Educational background and professional qualifications
- Communication preferences and feedback
Non-Personal Information
- Browser type and version
- Device information including IP address
- Pages visited and time spent on our website
- Referring website addresses
- Course progress and assessment results
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our educational services
- To process transactions and send related information
- To personalize your learning experience
- To communicate with you about course updates, promotions, and events
- To improve our website, services, and customer experience
- To monitor and analyze trends, usage, and activities
- To respond to your comments, questions, and requests
- To detect, prevent, and address technical issues and fraudulent activities
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your explicit consent for specific processing activities
- Necessity for the performance of a contract with you
- Compliance with our legal obligations
- Our legitimate interests in providing and improving our services
4. Information Sharing and Disclosure
We may share your information with:
Service Providers
Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers
In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements
If required to do so by law or in response to valid requests by public authorities.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Typically, we retain student records for seven years after course completion to comply with educational accreditation requirements and to provide ongoing support and verification of completion.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete information
- The right to erasure of your personal information under certain conditions
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- The right to withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure network architecture, and regular security assessments.
Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the absolute security of your information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses and other approved mechanisms.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Zabaci Dumaju
123 Financial District
Toronto, ON M5X 1A9
Canada
Email: privacy@zabaci-dumaju.sbs
Phone: +1 4379965308